Have a question about VELOUS? Here are a few answers.
How do VELOUS Shoes in general fit?
Our unisex shoes come in whole sizes only. Our fit is true to size to a bit on the smaller size. We recommend to size up. If you typically wear a half-size, we recommend you choose a half-size larger. For example: If you typically wear a size 39.5, choose a size 40.
How do I care for my VELOUS shoes?
It's easy! VELOUS shoes can be wiped clean with a wet washcloth or washed off with water. They are also machine washable at cold temperatures on the delicate cycle with other clothing items.
To maintain the intended support, flexibility, and fit of our proprietary technology, keep your VELOUS shoes away from extreme heat; do not put VELOUS shoes in the dryer, or leave them exposed for long periods of time to the hot sun.
Why are VELOUS shoes only available in unisex/universal sizing?
VELOUS footwear was created using a unique anatomical last shape that follows the average proportions and shape of the foot for both men and women.
Are VELOUS shoes waterproof?
VELOUS shoes are made from quick drying textile and a closed cell foam. The shoes absorb minimal moisture, so they’re very functional around water, and they’re quick-drying.
Should I wear VELOUS shoes with or without socks?
It's your choice! VELOUS shoes are designed to look great and function every bit as effectively, whether you wear them with socks or without. Keep in mind they may fit slightly differently with or without socks.
Is VELOUS packaging recycled?
Wherever possible we use recycled material in all of our packaging.
What is the weight of VELOUS shoes?
The weight will vary by the style you pick, but ½ pair of a Men’s 9 or Women’s 11 weighs 5.2-5.5oz depending on the style.
Do VELOUS shoes have ample arch support?
Absolutely! Our patent-pending Tri-Motion™ technology has arch support built into the midsole so you will feel the perfect blend of cushion, arch support and flexibility.
How are VELOUS shoes for people with plantar fasciitis?
Great! Plantar fasciitis occurs when your calves and/or achilles are too tight. In addition to seeking guidance from a medical professional, do lots of stretching and wear products that have arch support. VELOUS footwear has great heel cushioning and stability, relieving stress from the achilles, supporting your arch, and helping prevent pronation.
Where are the shoes made?
Our shoes are designed and developed in Portland Oregon and manufactured in our partner factory in China using globally sourced materials.
Have other questions?
Give us a shout at firstname.lastname@example.org and we will be happy to answer them.